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Privacy Policy



Last Updated: May 20, 2008

This privacy policy governs your use of the DIGSBY software, the DIGSBY service, the DIGSBY websites, the DIGSBY Widget, and all other software, features, tools, websites, widgets, and services offered by or through DIGSBY ("DIGSBY Products") from DOTSYNTAX LLC and its business divisions.

When you register with DIGSBY, and use DIGSBY Products, you provide DIGSBY and DOTSYNTAX LLC with personally identifiable information (your "DIGSBY information"). This Policy explains the information practices that apply to your DIGSBY information. This Policy does not apply to information collected by third party Web sites linked to or otherwise accessible from offerings presented through DIGSBY Products and DOTSYNTAX LLC. The information collected or received by third party Web sites is subject to their own privacy policies.

Collection of Your DIGSBY Information
Your DIGSBY information consists of personally identifiable information collected or received about you when you register to use DIGSBY or log in to DIGSBY as a registered user and interact with DIGSBY Products. Depending on how you use DIGSBY Products, your DIGSBY information may include registration-related information (such as e-mail address); information about your visits to DIGSBY Web sites and pages; information about contacts on your Buddy List (such as alias, SMS numbers, and email addresses); information about the features or offerings from DIGSBY that you use, and how frequently you use them; customer service information about you as a DIGSBY user; and other information specifically related to your use of a particular DIGSBY feature or offering.

In order to access your third party Instant Messaging, Email, and Social Network accounts, you must enter your applicable user name(s) and password(s) in to DIGSBY. This information is stored on our servers and is encrypted in a manner that would prevent anyone, including DOTSYNTAX LLC employees from accessing your passwords. We are 100% transparent about our security procedures and you can read about the exact steps we take to protect your data at http://security.digsby.com.

Your DIGSBY information may also include certain technical information gathered by DIGSBY and DOTSYNTAX LLC when you use DIGSBY Products. Some of the technical information that may be collected or received includes: the type of browser you are using (e.g., Firefox, Internet Explorer), the type of operating system you are using (e.g., Windows XP or Mac OS), CPU type (e.g. Pentium), your manner of connecting to the Internet (e.g, connection speed through narrowband or broadband access); Internet protocol address; other information about your geographic location; and the domain name of your Internet service provider.

How Your DIGSBY Information Is Used
Your DIGSBY information is used to operate and improve the features, offerings and content presented to you by DIGSBY and DOTSYNTAX LLC; to personalize the content provided to you; to fulfill your requests for products, programs, and services; to communicate with you and respond to your inquiries; to conduct research about your use of DIGSBY Products; and to help offer you other products, programs, or services that may be of interest.

Your DIGSBY information will not be shared with third parties except in circumstances in which you have consented to the sharing of your DIGSBY information. Your IM conversations are not sent to DIGSBY servers or stored at DOTSYNTAX LLC owned facilities. However, certain features such as "Chat Logs" result in Instant Messaging history being stored on the computer you use to access DIGSBY. DOTSYNTAX LLC does not read your private online communications when you use any of the communication tools offered as DIGSBY Products. If, however, you use these tools to disclose information about yourself publicly (for example, in chat rooms or online message boards made available by DIGSBY), other online users may obtain access to any information you provide.

Your DIGSBY information may be accessed and disclosed in response to legal process (for example, a court order, search warrant or subpoena), or in other circumstances in which DOTSYNTAX LLC has a good faith belief that DIGSBY is being used for unlawful purposes. DOTSYNTAX LLC may also access or disclose your DIGSBY information when necessary to protect the rights or property of DIGSBY or DOTSYNTAX LLC, or in special cases such as a threat to your safety or that of others.

DOTSYNTAX LLC may use agents and contractors in order to help operate DIGSBY Products. If such agents and contractors have access to personally identifiable information, they are required to protect this information in a manner that is consistent with this Privacy Policy by, for example, not using the information for any purpose other than to carry out the services they are performing for DOTSYNTAX LLC.

In the event that ownership of DIGSBY was to change as a result of a merger or acquisition by another company, your DIGSBY information may be transferred. DOTSYNTAX LLC will provide you notice prior to any such transfer of your DIGSBY information.

Cookies
DOTSYNTAX LLC may use cookies on the Websites it operates. Cookies are small text files that are placed on your computer's hard drive by our servers to identify your computer to our servers. Except for your IP Address, no personally identifiable information stored in the DIGSBY cookies will be shared with outside companies for any purpose without your permission.

Our Commitment to Security
DOTSYNTAX LLC has established safeguards to help prevent unauthorized access to or misuse of your DIGSBY information, but cannot guarantee that your personally identifiable information will never be disclosed in a manner inconsistent with this Privacy Policy (for example, in the event of unauthorized acts by third parties that violate applicable law or the policies of DIGSBY or DOTSYNTAX LLC. To protect your privacy and security, DOTSYNTAX LLC uses passwords to help verify your identity before granting access or making corrections to any of your DIGSBY information. These passwords are encrypted in a way which prevents them from being accessed by anyone including all DOTSYNTAX LLC employees. If you forget or misplace your DIGSBY password, an email will be sent to the email address on record with instructions on how to set a new password. You will be required to re-enter all of your Instant Messaging, Email, and Social Network account passwords when resetting your DIGSBY password.

Special Note for Parents
DIGSBY is intended for a general audience, and children under the age of thirteen are not permitted to register with DIGSBY.

How to Contact Us
If you have any questions or concerns about the DIGSBY Privacy Policy or its implementation, you may contact us by sending an email to privacy[at]digsby[dot]com or by sending mail to the following address:

dotSyntax, LLC
125 Tech Park Drive
Rochester, NY 14623

Changes to this Privacy Policy and Additional Information
The DIGSBY Privacy Policy may be updated from time to time, and so you should review this Policy periodically.

DIGSBY may in the future offer other special features and services, and if these features and services are not described in this Policy, you will be provided with additional privacy-related information in this agreement.
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